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Staff Directory

Use the below directories to find Office of the Registrar's staff telephone numbers and email addresses. The general contact information tab displays general contact information for the office; the Who does what? tab displays a more detailed list of functions within the office that includes an individual name, along with phone numbers.

General Contact Information
Category Questions about Email
Registration Registration, registration errors, late drop/add, PN, appointment times, time conflict, and dual registrations
Transcripts Parchment, general transcript
CLSS Course Leaf Section Scheduler (CLSS) - Northwestern’s primary academic scheduling tool
CTEC Course descriptions, CTEC issues
General purpose classrooms RES (25Live) event issues, academic classroom scheduling (courses)
Grades Grading
Student records Diploma, FRET, withdrawal/cancellations, IST's, SSN, name and demographic changes
Transfer credit Transfer credit
Undergraduate degree audit Academic requirements, AP score, graduation
Office of the Registrar General and verification inquiries
SES/reporting SES access forms, reporting
Staff Telephone Numbers
Category Contact name(s) Email or phone
Academic Calendar Jaci Casazza
Accounts payable/receivable Charmaine Nicholson 847-491-8465
Address changes for parents (current students)
Athletic eligibility Nicholas Tonozzi 847-491-8466
Cancellation of registration
Classroom assignments
(Special requests/events/
room equipment keys)
Classroom repairs
Class schedule information Registration & Scheduling 847-467-0260
CLSS/Class planning (departments)
Commencement program 847-491- 5234
Committee on Institutional Cooperation (CIC) Maria DiBenedetto
Class descriptions Alison Phillips
Course and Teacher Evaluation Council (CTEC) Alison Phillips
Degree audit/posting/
honors/study abroad
(orders, replacements, supplies)
Suspensions & Dismissals
Enrollment verifications (third parties) National Student Clearinghouse 703-742-4200
Enrollment verifications (Students) Austin Nolan 847-491-5234
FERPA (The Family Educational Rights & Privacy Act) Jaci Casazza
Final exam scheduling
Holds 847-491-5234
Insurance verification Austin Nolan 847-491-5234
Interschool transfers
Foreign language proficiency
Loan deferment forms National Student Clearinghouse 703-742-4200
(Submission, Changes)
Oralia Gomez
Mia Guzina
Connie Vega
25Live/RES Charlotte Stowe
(dual registration pass/
no pass processing retroactive/late registration)
Registration & Scheduling 847-467-0260
Returning Students
(includes labels & lists)
SES security
Transcripts Mia Guzina
Connie Vega
Transfer credit Jessica Rubenstein 847-467-0663
University Registrar Jaci Casazza
Veterans' benefits Charmaine Nicholson 847-491-8465
Web administration 847-491-5234