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Staff Directory

Use the below directories to find Office of the Registrar's staff telephone numbers and email addresses. The general contact information tab displays general contact information for the office; the Who does what? tab displays a more detailed list of functions within the office that includes an individual name, along with phone numbers.

General Contact Information
Category Questions about Email
Registration Registration, registration errors, late drop/add, PN, appointment times, time conflict, and dual registrations registration@northwestern.edu
Transcripts Parchment, general transcript nu-transcripts@northwestern.edu
CLSS Course Leaf Section Scheduler (CLSS) - Northwestern’s primary academic scheduling tool classplanning@northwestern.edu
CTEC Course descriptions, CTEC issues CTEC@northwestern.edu
General purpose classrooms RES (25Live) event issues, academic classroom scheduling (courses) gp-classrooms@northwestern.edu
Grades Grading nu-grades@northwestern.edu
Student records Diploma, FRET, withdrawal/cancellations, IST's, SSN, name and demographic changes nu-studentrecords@northwestern.edu
Transfer credit Transfer credit nu-transfer-credit@northwestern.edu
Undergraduate degree audit Academic requirements, AP score, graduation roda@northwestern.edu
Office of the Registrar General and verification inquiries nu-registrar@northwestern.edu
SES/reporting SES access forms, reporting roit@northwestern.edu
Staff Telephone Numbers
Category Contact name(s) Email or phone
Academic Calendar Jaci Casazza nu-registrar@northwestern.edu
Accounts payable/receivable Charmaine Nicholson 847-491-8465
Address changes for parents (current students) nu-registrar@northwestern.edu
Athletic eligibility Keri Disch 847-491-8466
Cancellation of registration   nu-studentrecords@northwestern.edu
Classroom assignments
(Special requests/events/
room equipment keys)
  gp-classrooms@northwestern.edu
Classroom repairs   gp-classrooms@northwestern.edu
Class schedule information Registration & Scheduling 847-467-0260
CLSS/Class planning (departments) classplanning@northwestern.edu
Commencement program 847-491- 5234
Committee on Institutional Cooperation (CIC) Maria DiBenedetto nu-registrar@northwestern.edu
Class descriptions Jenny Chen 847-467-4463
Course and Teacher Evaluation Council (CTEC) Jenny Chen 847-467-4463
Degree audit/posting/
honors/study abroad
(undergraduate)
roda@northwestern.edu
Diplomas
(orders, replacements, supplies)
847-467-0760
Suspensions & Dismissals   nu-studentrecords@northwestern.edu
Enrollment verifications (third parties) National Student Clearinghouse 703-742-4200
Enrollment verifications (Students) Austin Nolan 847-491-5234
FERPA (The Family Educational Rights & Privacy Act) Jaci Casazza nu-registrar@northwestern.edu
Final exam scheduling   registration@northwestern.edu
Holds 847-491-5234
Insurance verification Austin Nolan 847-491-5234
Interschool transfers nu-studentrecords@northwestern.edu
Foreign language proficiency   roda@northwestern.edu
Loan deferment forms National Student Clearinghouse 703-742-4200
Grading
(Submission, Changes)
Oralia Gomez
Jackie Pappa
Connie Vega
847-491-8457
847-467-0760
847-467-0760
nu-grades@northwestern.edu
25Live/RES Charlotte Stowe gp-classrooms@northwestern.edu
Registration
(dual registration pass/
no pass processing retroactive/late registration)
Registration & Scheduling 847-467-0260
registration@northwestern.edu
Returning Students nu-studentrecords@northwestern.edu
Reports
(includes labels & lists)
Paul Geigler roit@northwestern.edu
SES security Bill Berry
Paul Geigler
roit@northwestern.edu
Statistics Paul Geigler roit@northwestern.edu
Transcripts Jackie Pappa
Connie Vega
nu-transcripts@northwestern.edu
847-467-0760
Transfer credit Jessica Rubenstein 847-467-0663
nu-transfer-credit@northwestern.edu
University Registrar Jaci Casazza nu-registrar@northwestern.edu
Veterans' benefits Charmaine Nicholson 847-491-8465
Web administration Bill Berry 847-491-8459
Withdrawals nu-studentrecords@northwestern.edu