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Staff Directory

Use the below directories to find Office of the Registrar's staff telephone numbers and email addresses. The general contact information tab displays general contact information for the office; the Who does what? tab displays a more detailed list of functions within the office that includes an individual name, along with phone numbers.

Category Questions about Email
Registration Registration, registration errors, late drop/add, PN, appointment times, time conflict, and dual registrations registration@northwestern.edu
Transcripts Parchment, general transcript nu-transcripts@northwestern.edu
CLSS Course Leaf Section Scheduler (CLSS) - Northwestern’s primary academic scheduling tool classplanning@northwestern.edu
CTEC Course descriptions, CTEC issues CTEC@northwestern.edu
General purpose classrooms RES event issues, academic classroom scheduling (courses) gp-classrooms@northwestern.edu
Grades Grading nu-grades@northwestern.edu
Student records Diploma, FRET, withdrawal/cancellations, IST's, SSN, name and demographic changes nu-studentrecords@northwestern.edu
Transfer credit Transfer credit nu-transfer-credit@northwestern.edu
Undergraduate degree audit Academic requirements, AP score, graduation roda@northwestern.edu
Office of the Registrar General and verification inquiries nu-registrar@northwestern.edu
SES/reporting SES access forms, reporting roit@northwestern.edu
Category Contact name(s) Email or phone
Academic Calendar Jaci Casazza nu-registrar@northwestern.edu
Accounts payable/receivable Charmaine Nicholson 847-491-8465
Address changes for parents (current students) nu-registrar@northwestern.edu
Athletic eligibility Keri Disch 847-491-8466
Cancellation of registration   nu-studentrecords@northwestern.edu
Classroom assignments
(Special requests/events/
room equipment keys)
  gp-classrooms@northwestern.edu
Classroom repairs   gp-classrooms@northwestern.edu
Class schedule information Nicholas Tonozzi
Registration& Scheduling
Jean Puga
Emily Kefferstan
847-467-1977
847-467-0260

847-491-8438
847-467-7866
CLSS/Class planning (departments) classplanning@northwestern.edu
Commencement program Abby Smith 847-491-3289
Committee on Institutional Cooperation (CIC) Maria DiBenedetto nu-registrar@northwestern.edu
Class descriptions Jenny Chen 847-467-4463
Course and Teacher Evaluation Council (CTEC) Jenny Chen 847-467-4463
Degree audit/posting/
honors/study abroad
(undergraduate)
roda@northwestern.edu
Diplomas
(orders, replacements, supplies)
Abby Smith 847-491-3289
Dismissals   nu-studentrecords@northwestern.edu
Enrollment verifications (third parties) National Student Clearinghouse 703-742-4200
Enrollment verifications (Students) Judith Hernandez, James Poyhonen 847-491-5234
FERPA (The Family Educational Rights & Privacy Act) Jaci Casazza nu-registrar@northwestern.edu
Final exam scheduling   registration@northwestern.edu
Holds Re-Etta Talmie 847-491-8453
Insurance verification Judith Hernandez, James Poyhonen 847-491-5234
Interschool transfers Re-Etta Talmie nu-studentrecords@northwestern.edu
Foreign language proficiency   roda@northwestern.edu
Loan deferment forms National Student Clearinghouse 703-742-4200
Grading
(Submission, Changes)
Oralia Gomez
Jackie Pappa
Connie Vega
847-491-8457
847-467-0760
847-467-0760
nu-grades@northwestern.edu
25Live/RES Dustin Levell gp-classrooms@northwestern.edu
Registration
(dual registration pass/
no pass processing retroactive/late registration)
Nicholas Tonozzi
Jean Puga
Emily Kefferstan
Oralia Gomez
847-467-1977
847-491-8438
847-467-7866
847-491-8457
registration@northwestern.edu
Online grade submission Oralia Gomez
Connie Vega
847-491-8457
847-491-8452
Returning former students (FRET) nu-studentrecords@northwestern.edu
Reports
(includes labels & lists)
Paul Geigler roit@northwestern.edu
SES security Bill Berry roit@northwestern.edu
Statistics Paul Geigler roit@northwestern.edu
Transcripts

Requests
Billing


Jackie Pappa
Connie Vega
nu-transcripts@northwestern.edu
847-467-0760
847-491-8452
847-491-8462
Transfer credit Jessica Rubenstein 847-467-0663
nu-transfercredit@nothwestern.edu
University Registrar Jaci Casazza nu-registrar@northwestern.edu
Veterans' benefits Charmaine Nicholson 847-491-8465
Web administration Bill Berry 847-491-8459
Withdrawals/cancellations nu-studentrecords@northwestern.edu
Work study Oralia Gomez 847-491-8457